ADRIAN CHAN
DESIGN & RESEARCH
OFFICE

ADRIAN CHAN
DESIGN &
RESEARCH OFFICE

INGENUITY IN THE REALM
OF THE INTERIOR

FUTURE RETAIL

TYPOLOGY

RETAIL

YEAR
2018
LOCATION
HASSELT, BELGIUM
SQ. FOOTAGE
12,100
CLIENT
AVA
STATUS
PROPOSED
YEAR
2018
LOCATION
HASSELT, BELGIUM
SQ. FOOTAGE
12,100
CLIENT
AVA
STATUS
PROPOSED
YEAR
2018
LOCATION
HASSELT, BELGIUM
SQ. FOOTAGE
12,100
CLIENT
AVA
STATUS
PROPOSED

AVA, an arts & crafts retail chain from Belgium, wished to launch a ‘store of the future’. Our solution calls for a seamless integration of omni-channel elements including drive-thru, mobile app store and automated in-store purchasing. However, the highlight of the customer journey is seeing one’s shopping bag being filled by robots behind a translucent tubular wall and conveyed via cable. To add a human touch, each customer’s name is handwritten on the bag. (Proposed as part of Retail Consortium.)